Frequently Asked Questions
Everything you need to know about your cosmic beauty journey.
Are Mooncat products cruelty-free and vegan?
Yes, we are 100% cruelty-free and vegan. We never test on animals, and our formulas contain no animal-derived ingredients.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the domestic US. International shipping times vary by location, typically arriving within 10-21 business days.
What is your return policy?
We want you to love your look. If you are not satisfied, you can return your products within 30 days of delivery for a full refund or exchange, provided they are in their original packaging.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey to your doorstep.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that customs fees and import duties may apply depending on your local regulations.
Are your nail lacquers '10-free'?
Absolutely. Our formulas are '10-free,' meaning they are made without the ten most common harmful chemicals found in traditional nail polishes.